• Introduction to Slot Machines
• Understanding Slot Machine Math
• Preparing and Installing the Upright Video Slot Machine
• Software Configuring and Troubleshooting the Upright Video Slot Machine
• Preparing and Installing the Slant Top Video Slot Machine
• Software Configuring and Troubleshooting the Slant Top Video Slot Machine
• Preparing and Installing the Upright Mechanical Reel Slot Machine
• Software Configuring and Troubleshooting the Upright Mechanical Reel Slot Machine
• Customer Satisfaction (Printable reference document)

The Gaming Machine Support (Level M1) certification track is generally intended to address the fundamental knowledge and skill requirements to install, convert, and option many common gaming machines.

Prerequisite knowledge and skills: None

Suggested follow-on activity: Immediate application of new knowledge and skills under direct supervision in a hands-on environment.

Estimated hours of training: 9-11
Estimated hours for certification exam: 1